What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 13 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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โ€œThe more clients we have hosting with BigScoots, the easier our lives areโ€ฆeverything runs smoother and better.โ€

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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dean casual
As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
zack
Adept at maintaining and securing WordPress sites for optimal performance
Prasul Headshot prasul casual
Lives in binaries and logs, smitten by the matrix digital rain!
Katie Headshot katie casual
Hey! I’m Katie. I handle marketing, sales, customer success & have my toe in lots of other areas! I love animals & travelling, which is usually where you can find outside of work! ๐Ÿ™‚
Gibu Headshot gibu casual
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach Headshot zach casual
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK Headshot jk casual
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Baber Headshot
An actual medical doctor, repurposing his skills to heal your websites.
Michael Headshot michael casual
I’m Michael! Committed to providing every BigScoots client with the attention to detail and efficient support they deserve.
Sadiq Headshot
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
shibin casual
I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
jobin casual
Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
Hi! I’m Minhal. As a tech troubleshooter by day, I wield my skills in the world of servers. Beyond the code, I indulge in cycling adventures, soccer matches, and immersing myself in the world of video games.
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.

14 Years of Five-Star Reviews

I’ve had dozens of hosts, BigScoots is clearly the best value, reliable managed host out there. I’ve been with BigScoots for many years. They’re an excellent alternative to companies like WP Engine and way better than companies like HostGator. I’ve had major sites that had sister sites that weren’t hosted by BigScoots. Our sites would be up and stable while the sister sites would go down in a fire. BigScoots is my favorite host of all time and I highly recommend them to everyone.
Five Stars
Excellent and prompt customer service is the reason why I have stayed with Bigscoots for years, and don’t plan to change that.
Five Stars
BigScoots is by far the best fully managed WordPress hosting provider on the market. Their dedicated team goes above and beyond, excelling in proactive site management. They’ll troubleshoot plugin problems and help you resolve even the most complicated of issues. Scott, Justin, and the entire team are simply fabulous. The epitome of top-tier service in the market.
Five Stars
BigScoots is the best hosting company for bloggers. Can’t get better than their fast, detailed service. I use BigScoots for all of my sites.
Five Stars
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
Five Stars
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
Five Stars
๐Ÿ’กAre you a tech luddite? So many people forget a simple trick to fix small problems on your website. If you have a good host, like @BigScoots, send them an email. They reply in less than 5 minutes, and 99% of the time can fix the problem! ๐Ÿ˜
Five Stars
Companies don’t get enough credit for being consistently great. So here’s big shout-out to @BigScoots for incredible — fast — customer service. On the big and little stuff.
Five Stars
Moved four more sites over to @BigScoots today. Their support is ๐Ÿ’ฏ
Five Stars
I love BigScoots! When we were having issues with a competitor, I asked in a large group who others were using and who they recommended and got an overwhelming number of “BigScoots!” So we moved over there and have been so happy! Mostly because I never hear from them (as in, sorry the server will be down until…), and I almost never need to contact them ๐Ÿ˜œ When I do need to contact them, it’s usually because I need help with something so I drop a support ticket and usually hear back within 15 minutes tops! So I say pull the trigger if you’re wondering; you won’t regret it! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Five Stars
We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

We’re growing!

3 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

3,625

Trees in our forest

25

Months of climate impact

520t

of carbon reduction