Meet Once Coupled, a WordPress Web Development Company for Food Bloggers
We’d like to introduce you to Once Coupled, a WordPress web development company led by Lauren Gray and Hanna Savoie. They have spent over a decade specializing in building websites for food bloggers and content creators.
From crafting custom themes to developing modern plugins and optimizing pages and ads, Once Coupled has helped over 500 clients gain confidence in using their websites, improving user experience, and growing their brands.
They are a team that firmly believes that a website should be easy for everyone to use – the developer, the blogger, and the reader. This belief is what attracts their clients to them time and time again.
When their clients’ websites were hosted on other providers, such as Flywheel or Cloudways, they would face issues like speed throttling as their website grew. On top of these growing pains, their clients had worked with developers who were not equipped to handle the high number of content-rich pages. Most hosting providers were unwilling or unable to resolve these challenges without additional fees and resource upgrades.
So, they would come to Once Coupled for their WordPress web development services. For Lauren, Hanna, and their team, successful partnerships are at the core of delivering top-notch customer experience. That includes partnerships with hosting providers.
When new clients ask for a strong and dependable hosting provider, Once Coupled quickly recommends BigScoots Managed WordPress Hosting and Enterprise WordPress Hosting services.
Once Coupled Becomes a BigScoots Partner
BigScoots has a long history with Once Coupled, ensuring that their clients receive the best solutions. To date, Once Coupled has onboarded 35 clients with BigScoots hosting.
With each client, Lauren and Hanna have noted the following advantages:
Worry-Free Migrations
Migrating is a necessary procedure when clients wish to change their hosting providers. Usually, this is a source of anxiety for website owners. They are worried they may be unable to use their site for weeks or months.
However, Once Coupled shared that their clients have experienced total peace of mind during and after the migration because of BigScoots’ smooth, zero-downtime migration procedure.
“BigScoots handles all of it, so we don’t need to be involved. Our clients submit their information, and you guys get it handled quickly. The migration itself is so smooth.”
Lauren Gray, Co-founder of Once Coupled
Exceptional Client Service and Support
Another benefit of partnering with BigScoots is that Once Coupled clients get unrestricted access to technical support when needed.
The BigScoots service team is available around the clock, responding to tickets within 90 seconds, and going above and beyond to find solutions to client issues. Plus, with our 24/7 site monitoring service, we are able to catch problems as quickly as possible and fix them.
Whether it’s a client’s code, theme, plugin, or something else tricky, we will identify the root of the problem and make recommendations to resolve it.
“When our clients are frustrated with something, you don’t respond with frustration. Instead, you guys bring them data and options for solutions, and you are proactive about it.”
Lauren Gray, Co-founder of Once Coupled
Dedication to Building Client Solutions
Lauren and Hanna can trust that if any of their clients are facing issues, BigScoots is right there to help.
In one instance, Once Coupled was working with a client who had issues regenerating images on her site and wanted to upgrade to PHP7 to resolve this. Their previous hosting provider quickly responded that the problem was not within their scope of services and would not let her make the upgrade.
The client came to Once Coupled in distress, frustrated with the lack of support.
Upon hearing the client’s situation, Once Coupled immediately referred the client to BigScoots, and we quickly migrated their site and fixed the problem for her. Our collaboration and dedication to client success make BigScoots the first choice of hosting providers for Once Coupled.
“The length BigScoots is willing to go to troubleshoot something with us goes a long way. Rather than shirk the responsibility, your team fully communicates with us until we find a solution together, even if it’s not directly within your scope.”
Lauren Gray, Co-founder of Once Coupled
Reduced Costs without Sacrificing Service
Extensive hosting, customer support, and proactive monitoring are just some of the benefits of BigScoots services. But what makes it even sweeter is that we offer all these at seriously competitive prices.
While other providers provide decent hosting services and a select portfolio of developer tools, BigScoots offers comparable – if not better – service options at more reasonable prices.
“I like the benefits of WP Engine. They have fast servers. They provide reliable service to their clients. But still, they cost a bajillion dollars. BigScoots has all of that and more, and costs less.”
Lauren Gray, Co-founder of Once Coupled
Compare BigScoots vs. Flywheel or BigScoots vs. SiteGround to see for yourself 😉
Become a BigScoots Agency Partner
BigScoots loves to work with Once Coupled because of our shared values. We partner with our clients to solve problems and implement solutions, communicating respectfully while doing so.
Once Coupled can vouch for the fact that we will work closely with them to ensure their client’s sites are always performing at optimal levels. And we’ll go to great lengths to solve problems if and when they arise.
With world-class data center facilities, cutting-edge hardware, and 15 years of experience, we can guarantee that hosting your clients’ websites with BigScoots will benefit their business.
We’d love to collaborate with you if you run a WordPress web development company! We are committed to being an extension of your team and providing excellent customer support to your clients.
BigScoots works with a variety of industries. Whether you’re in tech, e-commerce, or any other niche, we can help just about every business with hosting solutions and support.
Learn more about our Agency Partner Program or schedule a chat with our team to start.
