What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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14 Years of Five-Star Reviews

I’ve had an excellent experience dealing with Big Scoots from day one onward and without exception. 2 thumbs up!
Five Stars
BigScoots has the ultimate customer service, they go above and beyond with any issue and respond in minutes no matter what time of the day it is. Friendly, patient, helpful and of course the hosting is top notch. I highly recommend them.
Five Stars
Absolutely GREAT service… and unbelievably quick, too!
Five Stars
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
Five Stars
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
Five Stars
Bigscoots is an excellent host! The support is lightning-fast, friendly, and knowledgeable. So happy to have my site in their capable hands!
Five Stars
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
Five Stars
Excellent service till now 🙂 in short. All my WordPress related issues are solved by the super responsive support team. Hosting with BigScoots since 2015.
Five Stars
I have been with Big Scoots for just over a year and it has been an amazing experience! Justin and co. are always available to help and their response time is unbelievable. As an online business owner, having the support that BS offers is a blessing. Previously, I was using Blue Host and the difference is night and day between the two. AT BH, I felt like I was just another number. Also, I was never very happy with my websites speed. All of that changed when I switched over to BS. My experience has been so great, that I have referred two of my friends to BS and they are happy customers too! Thanks for all that you guys do!
Five Stars
I love BigScoots! When we were having issues with a competitor, I asked in a large group who others were using and who they recommended and got an overwhelming number of “BigScoots!” So we moved over there and have been so happy! Mostly because I never hear from them (as in, sorry the server will be down until…), and I almost never need to contact them 😜 When I do need to contact them, it’s usually because I need help with something so I drop a support ticket and usually hear back within 15 minutes tops! So I say pull the trigger if you’re wondering; you won’t regret it! 🌟🌟🌟🌟🌟
Five Stars
I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
zack
Adept at maintaining and securing WordPress sites for optimal performance
Prasul Headshot prasul casual
Lives in binaries and logs, smitten by the matrix digital rain!
Katie Headshot katie casual
Hey! I’m Katie. I handle all things related to sales & your success as a BigScoots client! I love all 4-legged creatures, spending time outdoors & travelling, which is usually where you’ll find me outside of work. 😍
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
dean casual
As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
Gibu Headshot gibu casual
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach Headshot zach casual
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK Headshot jk casual
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Baber Headshot
An actual medical doctor, repurposing his skills to heal your websites.
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I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Sadiq Headshot
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
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Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
Hey! I am Lijith. For 10 years, I have dedicated myself to configuring & troubleshooting system/network-wide issues. I enjoy helping others & solving technical problems. In my free time, I like driving, listening to music, and researching.
Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
Hi, I’m Aidan. I am a datacenter technician with BigScoots. I am passionate about web architecture and design, leveraging my talents to best handle your site’s physical backend.
Hi, I’m Asher. I’m a dedicated system admin with a passion for maintaining & optimizing IT infrastructure. I have 8 years of experience in the hosting world. Outside of work, I love traveling & exploring new places.
Hi! I’m Ali, a systems admin at BigScoots with 5 years of experience in web hosting & customer support. When I’m not working, I love traveling & discovering new destinations.
Hi, I’m Abdal Khan, a systems admin at BigScoots. In my downtime I’m all about exploring technology, video games & getting lost in a good book. I also love traveling & uncovering new experiences along the way.
Hi, I’m Jane! I’m passionate about providing excellent customer service! In my free time I love to spend time with my family, listen to music, and spend time outdoors.
Problem solver by day, avid Kindle reader when not doing that.
Your typical tech geek with a side of gym going and drone flying enthusiasm.
We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

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We’re growing!

6 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

4,945

Trees in our forest

31

Months of climate impact

832t

of carbon reduction